Return & Refund Policy

Customer satisfaction is very important to us! ♡

Returns: 

Customers may return any product within 30 days of the purchase date. Returned products must be unopened, unused, and in their original packaging. Refunds will be either via the original payment method used during the purchase or in the form of store credit. 

Refund Process:

  • Scroll down to "Start a Return" and press "Click Here" to start the process. 
  • Enter your order number and email address to sign in. 
  • Go to your order history, select the order and items you want to return or exchange and follow the instructions, 
only 4 steps complete the returns request and submit. 
  • Once your request is approved, you will get email updates notifications with shipping guidelines.

The following items are NOT eligible for return:

  • Products that have been opened or used.
  • Gifts with purchase.
  • Gift cards.

Email glow@flawlessfusionskin.com to get a return for the conditions below:

  • Defective or damaged products.
  • Allergic reactions.
  • Unsatisfactory results.

How soon will I get my refund?  

  • After your return has been processed, you will receive a refund notice from us, and it will take an additional 1-3 business days for the refund to be returned to your original payment method. The refund to the store credit is immediate.
  • If more than 15 business days have passed since we’ve approved your return, please contact us at glow@flawlessfusionskin.com.

Exchanges: 

We currently do not offer exchanges. If you need a different product, please return the original item, and place a new order. 

Cancellation Policy:

Customers can cancel an order within 12 hours of purchase by contacting our Customer Support Team at glow@flawlessfusionskin.com.

  

This Return and Refund Policy is subject to applicable laws and regulations. Flawless Fusion, LLC reserves the right to update or modify this policy at any time.

Last Updated: 01/26/24

Start a Return

Click here